INW MARKETING
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New rep welcome guide

Start simple.
Learn. Sell.
Get paid.

You sell fiber internet in neighborhoods where it is already available. We give you the territory, tools, and field training. This page gets you ready for your first day.

The job

Fiber sales, without the guesswork.

You are not hunting for a product or wondering where to go. You work qualified streets, talk with homeowners, and submit orders from your phone.

01 / TERRITORY

The right doors are already mapped.

Qualified addresses are loaded into your app so you know where fiber is available.

02 / FIELDWORK

A short, honest conversation.

Tell homeowners fiber reached their street, show the plans, and help them order.

03 / SUPPORT

Training happens beside you.

Your field manager trains at real doors. The office supports orders, customers, and pay.

A normal day

Four moves. That’s it.

Choose your streets, talk to residents, submit the order, and track everything from your phone.

01

Pick your streets

Open your territory and plan the day.

02

Knock the doors

Use the simple fiber conversation.

03

Submit the order

Finish the signup from your phone.

04

Track your pay

See orders and commission in the rep app.

Get ready

Learn only what you need first.

Start with one video in each category. The rest are optional references you can return to later.

1. Fiber basics · choose one
2. Door skills · choose one
How compensation works
  • Your compensation depends on the provider, package, and current tier.
  • The $50 instant advance is the first part of the commission—not extra pay.
  • The remaining commission is paid after the order qualifies under the current schedule.
  • Early cancellations or failed installs can create a chargeback.

Use the Rep Dashboard for your current rates and the exact status of every order.

Questions new reps ask

Do I choose my hours?
Coordinate with your field manager and work the productive windows in your market.

What do I need?
A working smartphone, reliable transportation, and your provider credentials.

Who helps with an order?
Your field manager handles sales coaching; the office helps with order and pay issues.

Watched one video from each section?

Take the certification quiz →